Privacy Policy

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Effective Date: May 12, 2026

Designer Drugs Labs is committed to protecting the privacy and security of your personal and health information. This policy explains how we collect, use, and disclose information from website visitors and pharmacy patients, as well as your rights regarding that information.

I. General Website & Consumer Privacy Policy

This section addresses the collection and use of user data that is not specifically protected as PHI (e.g., website analytics, account registration, and general customer service).

1. Information We Collect Automatically

• Device and Usage Data: IP addresses, browser types, and interaction logs.

• Cookies and Tracking: Use of cookies for site functionality and performance monitoring.

2. User Account and Interaction Data

• Account Information: Name, email, and contact details provided during registration.

• Customer Support: Records of communications via email, chat, or phone that do not involve clinical treatment data.

3. Use and Sharing of General Data

Non-PHI data is used to improve website performance, provide customer service, and for internal marketing purposes. We do not sell this general consumer data to third parties.

II. HIPAA Notice of Privacy Practices (PHI)

This section describes how medical information about you may be used and disclosed and how you can get access to this information. This serves as your formal Notice of Privacy Practices.

1. Our Legal Duty

We are required by law to maintain the privacy of your Protected Health Information (PHI) and to provide you with this notice of our legal duties and privacy practices.

2. Uses and Disclosures Requiring Your Written Authorization

The following uses and disclosures will be made only with your written authorization:

• Marketing: Use of PHI for marketing purposes.

• Sale of PHI: Disclosures that constitute a sale of PHI.

• Psychotherapy Notes: Most uses and disclosures of psychotherapy notes.

3. Your Rights as a Patient

• Right to a Paper Copy: You have the right to a paper copy of this notice at any time, even if you have agreed to receive it electronically.

• Right to Inspect and Copy: You may request to see or get an electronic or paper copy of your medical record.

• Right to Amend: You may ask us to correct your health information if you believe it is incorrect or incomplete.

• Right to Request Confidential Communications: You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.

III. Consumer Health Data Policy (State-Specific)

This section complies with specific laws in states such as Washington (MHMDA), Nevada, and Connecticut regarding "Consumer Health Data" that may fall outside of HIPAA protection.

4. Consumer Rights in Specific Jurisdictions

Residents of Washington, Nevada, and Connecticut have the right to withdraw consent for the collection and sharing of Consumer Health Data and the right to request deletion of such data, subject to legal exceptions.

IV. Contact Information and Complaints

If you have questions or believe your privacy rights have been violated, please contact:

Josh Buffat, Head of Operations
Designer Drugs Labs
7304 Jarnigan Rd
Chattanooga, TN 37421
Phone: 423-954-2585

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights at:

200 Independence Avenue, S.W., Washington, D.C. 20201
Toll-Free: 1-877-696-6775
Website: www.hhs.gov/ocr

Designer Drugs Labs will not retaliate against you for filing a complaint.